Booking guidelines

• Hellenic Seaways
• Aegeon Pelagos Lines
• Blue Star Ferries
• A.N.E. Kalymnou
• Aegean Sea Lines
• Minoan Lines
• Anek Lines
• Dodekanissos Seaways
• Aqua Maria Shipping company
• Karystia Shipping Co.
• Superfast Ferries
• Ventouris Ferries (international lines only)
• Kefalonian Lines
• Sea Jets Consortium
• Skopelitis (Mikres Kyklades) Lines
• Ionian Ferries
• Cyclades Fast Ferries
• ZANTE Ferries
• Western Cyclades Consortium
• Golden Star Ferries

No less than 4 days prior to departure (for less than 4 days you can call our office at +30 210 3247512) for all companies.

1. By credit card through our online booking engine of www.danae.gr
   Cards accepted: Visa, MasterCard, Euroline, Diners Club.
2. Through our secure payment web page for bookings or a purchases of any other service made by email, phone or fax,
   Cards accepted: Visa, MasterCard, Euroline, Diners Club.
3. By bank transfer if there's sufficient lead-time (at least one week).
   Company name: Danae Travel Editions Ltd
   Bank name: ALPHA BANK, Filellinon branch
   Account No: 1200 0232 0001 707
   IBAN: GR16 0140 1200 1200 0232 0001 707
   SWIFT/BIC: CRBAGRAAXXX
4. By telephone, e-mail or fax.
   Cards accepted: Visa, Mastercard and American Express

Danae Travel Bureau does not store any credit card data in any form (database, email, paper or electronic documents).

Our free payment webpage also encrypts its communications using the secure http (https) protocol and ssl technology.

Hotels, Transfers and Activities are sold without any booking charges (service fees, management fees or booking fees) in their prices.

There is a service fee only for ferry ticket orders made through our website. Our company is obliged to charge a service fee in order to be able to provide and maintain the best possible service to its clients. The service fee is charged once per "shopping basket purchase" i.e. even if many reservations are made, they can be placed in a shopping basket and then be checked-out all together paying only one service fee.

The service fee tarriff is as follows:

Cancellations: Cancellations are subject to penalty fees according to each shipping company's policy. You can find details in our "Ticketing terms & conditions" section.

Moreover, our company charges a 5,00 euro charge for each cancellation. Ferry ticket cancellation is a time consuming and costly process, which consists of letter exchange with the shipping company involved, and effort to recover the actual ticket from our client in order to be able to return it to the shipping company. If we do not return the one cancelled the shipping company charges us for it, even though we have refunded our client.Changes: There is a 5,00 euro extra charge for all changes made after the issuance of the tickets. In order to change a ticket already issued we are obliged to cancel the previous one and issue a new one. The same time consuming and costly process as for the cancellations applies. This is also why our service fee is non-refundable.

Due to the above reasons, cancellations cannot be done online. You have to contact us through email or phone in order to order a cancellation.

Tickets can be picked up from our offices free of charge from Monday to Friday 09:30 to 17:30 Info.

Web Check-in or Port delivery:

Most ferry operators allow web check-in, but not all. Web check-in is usually available 48 hours before the ferry departure time. Each ferry operators’ web check in form might require different data (last name, Reservation No, Ferry Operator Reservation No, Access Code, etc). All this data is included in the booking confirmation email.

Passengers, who need or wish to pick up their tickets from their departure port, must visit the ferry operator's port agent or ticketing booth, before boarding.

Port agents will ask for the reservation number (PNR) and maybe an ID. Some port agents, might charge a small fee per ticket (e.g. 1 euro) to print tickets.

Passengers should be at the port early enough as some port agents are not located next to the pier from which the ferry is departing. There might also be queues.

The following ferry operators allow web check-in:

• Blue Star Ferries
• Hellenic Seaways
• Golden Star Ferries
• Seajets
• Aegean Sea Lines
• Minoan Lines (Domestic Connections)
• Fast Ferries (boarding pass must be printed)
• Alpha Lines
• ANES Ferries
• Superfast Ferries
• Saronic Ferries
• Goutos Lines
• Triton Ferries by Avlemon Shipping

The following possibilities are also available:

• Athens International Airport Pick-up service - 12 Euros Info - Temporarily NOT Available
• Courier within Athens - 8.00 Euros (1-2 working days for delivery)
• Courier rest Greece - 12.00 Euros (2-3 working days for delivery)
• Courier Europe EU - 43.00 Euros (2-3 working days for delivery)
• Courier to selected hotels in Athens - 10.00 Euros (1-2 working days for delivery)
• Courier to selected hotels in the rest of Greece - 12.00 Euros (2-3 working days for delivery)
• Courier Non-EU European Countries (e.g. UK, NO, CH, etc.) - 49.00 Euros (5-6 working days for delivery)
• Courier rest of the World - 52.00 Euros (5-6 working days for delivery)

Note: All tickets purchased from our agency are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier. In case of loss of ticket, shipping companies do not replace nor refund the tickets.

When booking routes between Italy and Greece, most shipping companies give special offers according to the season, the number of travellers and/or vehicles and the combination of trips. Some of those offers are available through the online booking system and some are not. Once you select your trip, you can find info about each offer below the search results. In case an offer is not available online, we will direct you to fill in your details and request a quotation. We will then find which offer is suitable for you and promptly reply your request. You may also see info abouth each company's offers if you click on the "Details" link on the right side of each company.

Note that offers cannot be combined. In case multiple offers apply, the one with the highest discount is selected.

Click here for a complete step-by-step "how-to" procedure in enabling your browser's cookies. (Page opens in a separate window)

If, for example you choose Athens as your origin where there is more than one ports, the system will give you the schedules for each port separately, sorted by departure time.

• CC: Catamaran-Car Ferry. Powerboat carrying both passengers and vehicles.
• CF: Car-Ferry. Vessel carrying both passengers and vehicles.
• CM: Catamaran. Powerboat of great capacity carrying solely passengers.
• HF: Hydrofoil. (Flying Dolphin). Power boat of smaller capacity and of a different -than the catamaran- construction carrying solely passengers.
• MV: Motor Vessel. Smaller vessel carrying solely passengers.
• RR: Car Ferry RO-RO. Vessel carrying solely vehicles.

• Bookable routes: You may click on a route and then on the "Book Selected Tickets" button to make a booking
• Not officially approved yet: These are schedules that shipping companies have asked for approval from the ministry of mercantile marine. They cannot be booked yet but they give you a preview of what schedules will be available once they are approved. This feature is only available on Danae.Travel
• Offline routes: These are routes that cannot be booked online and must be booked directly with the shipping company. Usually they are smaller local lines that only support purchase of a ticket just before embarcation. Danae.Travel provides contact data for all those companies for your assistance. This feature is only available on Danae.Travel